UX professionals must own and lead organizational AI strategy¶
Insight: The conversation about how AI gets implemented is happening now — if UX professionals aren't part of it, someone without user experience understanding will decide how it affects their work. Management sees AI as efficiency/cost savings, but UX practitioners understand research practices and the subtle ways poor implementation damages outcomes. The article provides a practical framework for UX professionals to shape AI implementation rather than wait for top-down directives.